Why should restaurants use a POS integration?

Efficiency, accuracy, and sometimes even a legal requirement

MERGEPORT

Last Update 2 months ago

A POS integration connects a restaurant’s POS system directly with ordering platforms like Lieferando, Wolt, Uber Eats, Foodora, or self-ordering solutions.
This means orders from these platforms are automatically sent to the POS system – without manual entry.

💡 Key benefits

  1. Time savings in daily operations
    No more entering orders twice – the service or kitchen team can start preparing immediately.

  2. Error reduction
    Manual transfer errors (e.g. wrong prices or missing items) are eliminated since data is transferred exactly as received from the platform.

  3. Centralised management
    All orders – no matter the platform – are visible in the POS and can be managed in one place.

  4. Faster order handling
    Orders are transferred in real time, so the kitchen can start preparation sooner.

  5. Automated status updates
    Changes like “order accepted” or updated delivery times are automatically sent back to the ordering platform.

  6. Better reporting
    Complete order data is available in the POS for revenue reports, analytics, and marketing purposes.

Legal & accounting requirements

Some accountants and, in certain jurisdictions, regulatory requirements now demand that orders be transferred to the POS immediately.
A monthly consolidated transfer of revenues is no longer acceptable in these cases.
This makes a POS integration not just helpful, but in many cases mandatory

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