Using the Mergeport Controller on Android & SUNMI Tablets (incl. Receipt Printing)

Manage, accept and print orders from all platforms on a single tablet

MERGEPORT

Last Update 11 days ago

Manage and print orders from all platforms in one place


šŸ“¦ Order Management (Live Mode)

  • Receive orders in real time
  • Accept or reject orders
  • Adjust delivery times
  • Full tracking across the entire order lifecycle

šŸ–Øļø Receipt Printing

Supported Features
  • Automatic printing when orders are accepted
  • Manual printing of individual orders
  • Support for:

    • IntegratedĀ SUNMI printers
    • External printers (Bluetooth / cable)


    Printer Setup
    • Discovery function to connect printers
    • Display of printer connection status
    • Easy reconnect / test print

    šŸ”” Sound Notifications

    • Audio signal for new incoming orders
    • Enables quick reaction in kitchen environments

    Platform Integrations

    Connect all major ordering platforms:

    • Wolt
    • Uber Eats
    • Lieferando
    • Foodora
    • and more

    Full list:
    Ā https://www.mergeport.com/integrate

    All orders are displayed centrally in the Controller and can be processed directly.
    Ā 

    Order Forwarding

    After acceptance, orders can be automatically forwarded to:

    Requirements & Installation

    Supported Devices


    Tested Devices

    • SUNMI V2s PlusĀ (recommended, integrated printer)
    • Android tablet +Ā MHT P80A Bluetooth printer

    Generally Supported

    • Android tablets (Android 8+ recommended)
    • SUNMI devices with integrated printers
    • Bluetooth ESC/POS printers
    • USB/cable printers (device-dependent)
    Download & Installation

    SUNMI Devices
    • Open theĀ SUNMI App Store
    • Search for:Ā ā€œMergeport Controllerā€
    • Install the app

    Android Devices
    • APK is currentlyĀ not available in the Play Store
    • Request via:Ā support@mergeport.com
    • Install viaĀ sideloading
    Setup Steps

    1. Install the App
    Install the Mergeport Controller app on your Android or SUNMI tablet.

    2. Mergeport Account


    2.1 Setup for Sales Partners

    If you are onboarding restaurants:

    • Create a new user in the user management
    • Role:Ā ā€œRestaurantā€
    • Permission:Ā ā€œRead Onlyā€
    • Assign the user to the corresponding Mergeport restaurant

    The user will gain access to the restaurant

    2.2 Enable Tablet Mode (optional, recommended)
    Guide:Ā Ā https://help.mergeport.com/de/article/tablet-modus-im-mergeport-controller

    3. Configure Restaurant

    • Create a new restaurant in Mergeport
      or
    • Link an existing restaurant

    4. Connect Platforms
    Activate / connect:

    • Uber Eats
    • Lieferando
    • Wolt
    • etc.

    Notes

    With the Mergeport Controller on a tablet, restaurants can:

    • Replace multiple order pads
    • Manage all orders centrally
    • Automatically print receipts
    • Forward orders directly

    āž”ļø All from a single device

    • The Android app is optimized forĀ continuous operation (always-on usage)
    • Printing features are availableĀ only on Android/SUNMI (not on web)
    • For best performance, a device with an integrated printer (e.g. SUNMI) is recommended

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